Building a UK-based services consultancy (incorporating User Research, Service Design, Build, Delivery and Development) and taking it from concept to sale over a 1,000-day period for a total eight-figure price tag.
I led the patient-facing transformation of the NHS and introduced things like the NHS App to the healthcare system in the UK. We went from a repository of content (NHS Choices) and built live transaction services that 50 million users a month access.
I learnt I am the biggest investment I’ll ever make. My talk stems from this and branches into fitness, meditation, getting sober, the 12-step programme, learning, my interest in psychedelics and my experience on the global leadership programme for the top 1% of entrepreneurs.
Leadership is multi-layered with many moving parts. I’ve had to be comfortable being on such a public platform and comfortable in my own skin. With all eyes on you, tough days in the office can be spectacular!
As a gay woman who came out aged 17, I’ve been open and out in the workplace since day one. During this time I’ve dealt with homophobic behaviour, but I’ve never let it hold me back.